Privacy Policy

Welcome to the Elder Care Sources, LLC website, www.eldercarehelper.com. This website is intended to provide information to help users make informed long-term elder care decisions. Elder Care Sources, LLC is committed to protecting your privacy. By using the website, you agree to be bound by the following privacy terms and conditions of use of the website, and any changes or modifications made and published online by Elder Care Sources, LLC without notice to you. We encourage you to periodically review this privacy policy page to stay informed about how we are helping to protect the personal information we collect. Please read them carefully and read the Terms of Use page for additional information.

Use of Personal Information and Privacy

Elder Care Sources, LLC does not sell information users actively (e.g., discussion forums, e-mails) or passively (e.g., website traffic data) share on this Site, or with staff via phone, e-mail or mail, that identifies you personally to third parties. It is not responsible for personal information shared on discussion forums or other public forums.

We may disclose personal information to respond to legal requirements, enforce our policies, to respond to claims that content violates the rights of others, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

We may also share your personal information with:

  • Service providers under contract who help with our business operations.
  • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
  • Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address and complaints.
  • Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)

Without limiting any of the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Web Server Logs

Elder Care Sources tracks and uses website traffic data and related user information (e.g., discussion forum questions and threads) to better understand its customers, to provide better information and to assist with website administration, such as with troubleshooting, detecting fraud, resolving disputes and for any purposes deemed necessary or required by Elder Care Sources, LLC to enforce terms or conditions applicable to any portion of the Site.

More specifically, when you visit our Site, we may track information to administer the Site and analyze its usage. Examples of information we may track include:

  •  Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the Site.
  • State or country from which you accessed the Site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our Site from.
  • Pages you viewed on the Site.

Cookies

Elder Care Sources, LLC may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a Web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits.  This simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.  Elder Care Sources, LLC reserves the right to share aggregated Site statistics with partner companies. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings, then be aware that this may disable some of the functionality on our Site.

Discussion Forum

As part of the website, users have the ability to join a discussion forum that allows you to network with others. As with any community, people share information. While Elder Care Sources, LLC reviews material on the discussion forum, and often participates and/or moderates discussions, it does not actively monitor for inappropriate postings and does not on its own undertake editorial control of postings, nor is it responsible for how discussion forum users use that information. In the event that any inappropriate posting is brought to Elder Care Sources, LLC attention, or identified by Elder Care Sources, LLC, it will take all appropriate action.

Third-Party Advertising

We may use third-party advertising companies to serve ads when you visit our Site. These companies use non-personally identifiable information regarding your visit to this Site and other sites, such as the user IP address, pages viewed, date and time of your visit and number of times you have viewed an ad (but not your name, address, or other personal information), to serve ads to you on this Site and other sites that may be of interest to you. In the course of serving advertisements to this Site, our third-party advertiser may place or recognize a unique cookie on your browser. In addition, we use clear GIFs or pixel tags to help manage our online advertising. These clear GIFs enable our ad serving company to recognize a browser’s cookie when a browser visits this Site. This allows us to learn which banner ads bring users to our Site. The information we collect and share through this technology is not personally identifiable.

Disclaimer

The website is provided as a service of the Elder Care Sources, LLC. Elder Care Sources,LLC accepts no responsibility for the opinions and information posted on this Site by others. Elder Care Sources, LLC disclaims all warranties with regard to information posted on this Site, whether posted by Elder Care Sources, LLC or any third party; this disclaimer includes all implied warranties. In no event shall Elder Care Sources, LLC be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, arising out of or in connection with the use or performance of any information posted on this Site.